How effective email security boosts employee and business performance
Effective email security has a knock-on effect that’s not talked about much: it can make a big difference to your employees’ confidence and performance. If they’re seeing it as a nuisance, a triviality, or even a barrier to efficiency, something needs to change.
Email security training alone isn’t enough for your business to run effectively and at full speed. You need to give people the right tools, and this means an effective email security solution that’s keeping pace with the evolving threat landscape.
“Research from Aviva reveals more than half (55%) of UK employees are worried about the level of their employer’s cyber security. Young people (aged 16–24) in particular, are concerned about their employer’s cyber security, compared to 37% of employees aged 55 and over.”
Employer News
If your employees see email security as slowing them down, cumbersome to use, or blocking the wrong things (or worse, letting the wrong things through), your solution needs upgrading. And that’s not the only reason: now that cyber criminals are using AI, you should be, too.
Adopting smarter tools, such as Libraesva’s Adaptive Trust Engine, increases the effectiveness and responsiveness of your email security, building greater employee and client trust and taking your business forward faster.
Effective email security requires communication, collaboration and confidence
When your people understand the ‘why’, they are far more likely to adopt and adhere to your cyber security best practices. So be open about what’s at stake for your business, whatever scale you operate on, and how a breach could affect them personally.
- The Cost of a Data Breach Report 2024 puts the average cost of a data breach in at an eye-watering US $4.88 million. The cost of a malicious insider attack, such as those from business email compromise, phishing and social engineering, averaged slightly higher, at US $4.99 million.
- The Ponemon figures also show that only 3% of organizations recovered from their breach in less than 50 days. For 92% of respondents, recovery took more than 100 days – and of those, around a third said it took them more than 150 days in total.
If cyber security is still being seen as the responsibility of others, it can be hard to embed. Without understanding the why, what, and how, employees may be resistant to new measures, or simply forget those already in place – it’s not on their radar.
This is why it’s so important to create a security-minded and capable workforce through communication and collaboration. This requires effective training, regular updates and discussion, and plenty of practice at spotting threats.
Using training to embed email security understanding, awareness, skills and behaviors in employees as a team will also help to elevate their performance and create a positive mindset. Making cyber security a collaborative effort also helps your employees to feel involved and supported, rather than at risk of blame if something goes wrong.
Admittedly, like any other form of learning, email security training can tend to have the ‘warm bath’ effect and soon wear off. This is where PhishBrain comes in, as a way of monitoring email security awareness and behaviors, keeping them front of mind, and pinpointing areas where training may need to be revisited.
Confident employees are better for business
The effectiveness of your cyber security also contributes to overall employee confidence and engagement with your brand, something that’s vital if they are to convey that sense of respect and trust to your customers.
When your employees know that they’re doing the right thing, and that they’re protected by the systems you have in place, they perform better. They want to be supported with reliable, streamlined email security and email archiving solutions that help them handle information easily and effectively. This will give them a greater sense of respect and trust in the way your organization does business – and in the way you look after their own personal data.
“Employees who have strong cyber security skills are generally more reliable, trustworthy and better at handling heterogeneous data. Cyber security training also often stresses the importance of ethical behavior, which can keep teams vigilant and conscious of their digital conduct.”
UK Cyber Security Council
Wondering how to boost your people’s confidence in cyber security?
